AGREEMENT TO TERMS OF USE

 
  1. Fitbox Meals Malaysia has limited delivery areas. We only deliver to Kuala Lumpur, Selangor, and WP Putrajaya. However, whether or not your address is included as part of our delivery areas is subject to Fitbox Meals Malaysia’s discretion.
  2. The mode of payment on Fitbox Meals’ Website is strictly FPX transaction and Credit/Debit Card.
  3. The 24-48 hours Delivery Commitment starts from the time our Customer Service Centre contacts you and/or verifies your order by messages/email.
  4. Customers may use more than one online coupon per order, subject to the terms and conditions contained in the relevant online coupon.
  5. Online Coupons are not redeemable for cash.
  6. Children below 18 years of age are not permitted to place online orders.
  7. All online payments are subject to the Rounding Mechanism implemented by Bank Negara Malaysia.

Return & Refund Policy

If the goods/products have been used/purchased or damaged by the customer, there will not be any refund. ​SUNMAR ENTERPRISE​ will also not be responsible if your shipment is lost during the return transit.

Please contact us at ​sunmarenterprise@gmail.com​ ​or ​011 3510 6502​ if you have any questions or doubts.